Diputra, Wisnuaji and Alie, Marzuki and Yustini, Tien (2025) PENGARUH KOMPETENSI, KOLABORASI DAN DIGITALISASI MATERIAL RETURN AND WAREHOUSE INVENTORY TERHADAP KINERJA KARYAWAN PADA PT PLN (PERSERO) UNIT INDUK DISTRIBUSI SUMATERA SELATAN, JAMBI DAN BENGKULU. Masters thesis, Universitas Indo Global Mandiri.
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Abstract
This study aims to examine the influence of employee competency, interteam collaboration, and digitalization in the Material Return and Warehouse
Inventory (MRWI) system on employee performance at PT PLN (Persero) Main
Distribution Unit of South Sumatra, Jambi, and Bengkulu. In facing the demands
of modernization and digital transformation, this energy company needs to
improve the effectiveness of material management so that operations can run
more efficiently, timely, and accurately. The research method used is a
quantitative approach with data collection through questionnaires distributed to
110 employees related to logistics. Data analysis was carried out using validity
tests, reliability, classical assumptions, multiple linear regression, and partial (ttest) and simultaneous (F-test) significance tests. The study population included
all employees who play a role in managing material returns and warehouse
inventory at PLN UID S2JB, with samples taken using purposive sampling.
The results of the study indicate that the three variables tested—
competence, collaboration, and digitalization—have a positive and significant
effect on employee performance. Digitalization of SAP-based systems and the
Online Warehouse Application (AGO) provides the most dominant contribution in
increasing the speed, accuracy, and transparency of the material management
process. The t-values for competence (3.491), collaboration (3.238), and
digitalization (5.551) are all greater than the t-table (1.983) with a significance
level below 0.05, while the F-value of 88.881 exceeds the F-table value of 2.690
with a significance level of 0.000, confirming a significant simultaneous effect.
These findings confirm that enhancing employee capabilities through
technical and digital training, strengthening a culture of teamwork, and
optimizing the use of digital technology are key to improving productivity and
performance quality within PLN UID S2JB. The research findings are expected to
serve as a strategic reference for management in refining work processes,
strengthening human resource development, and supporting sustainable digital
transformation.
Keywords: competence, collaboration, digitalization, performance,
transformation, material management.
| Item Type: | Thesis (Masters) |
|---|---|
| Subjects: | A General Works > AC Collections. Series. Collected works |
| Divisions: | Fakultas Ekonomi > Magister Manajemen S2 |
| Depositing User: | Mr Wisnuaji Diputra |
| Date Deposited: | 11 Aug 2025 08:30 |
| Last Modified: | 11 Aug 2025 08:30 |
| URI: | https://repository.uigm.ac.id/id/eprint/4776 |
