Penelitian ini bertujuan untuk menganalisis pengaruh kecerdasan emosional, kompetensi, dan lingkungan kerja terhadap kinerja pegawai Kantor DPRD Kota Palembang, baik secara parsial maupun simultan. Penelitian menggunakan pendekatan kuantitatif dengan metode asosiatif kausal. Populasi penelitian adalah seluruh pegawai Kantor DPRD Kota Palembang yang berjumlah 130 orang, dengan teknik pengambilan sampel total sampling sehingga seluruh populasi dijadikan responden. Data primer diperoleh melalui penyebaran kuesioner dan dianalisis menggunakan regresi linier berganda dengan bantuan aplikasi SPSS. Hasil penelitian menunjukkan bahwa: (1) kecerdasan emosional berpengaruh positif dan signifikan terhadap kinerja pegawai; (2) kompetensi berpengaruh positif dan signifikan terhadap kinerja pegawai; (3) lingkungan kerja berpengaruh positif dan signifikan terhadap kinerja pegawai; dan (4) kecerdasan emosional, kompetensi, dan lingkungan kerja secara simultan berpengaruh positif dan signifikan terhadap kinerja pegawai Kantor DPRD Kota Palembang. Temuan ini menegaskan pentingnya pengembangan kecerdasan emosional, peningkatan kompetensi, serta penciptaan lingkungan kerja yang kondusif untuk mendukung peningkatan kinerja pegawai di sektor pemerintahan.

Kata kunci: kecerdasan emosional, kompetensi, lingkungan kerja, kinerja pegawai.

This study aims to analyze the effect of emotional intelligence, competence, and work environment on employee performance at the DPRD Office of Palembang City, both partially and simultaneously. The research employed a quantitative approach with a causal associative method. The population consisted of all 130 employees of the DPRD Office of Palembang City, with a total sampling technique so that the entire population was used as respondents. Primary data were collected through questionnaires and analyzed using multiple linear regression with the aid of SPSS software. The results indicate that: (1) emotional intelligence has a positive and significant effect on employee performance; (2) competence has a positive and significant effect on employee performance; (3) work environment has a positive and significant effect on employee performance; and (4) emotional intelligence, competence, and work environment simultaneously have a positive and significant effect on employee performance at the DPRD Office of Palembang City. These findings highlight the importance of developing emotional intelligence, enhancing competence, and creating conducive work environment to improve employee performance in the public sector.

Keywords: emotional intelligence, competence, work environment, employee performance.